Provider of recyclables, organics and garbage collection services.
Multi-Family Service

Collection Tips & FAQs

We’ve compiled the below list of frequently asked questions and answers.
Click on questions for answers. If you don’t see your question, please contact us.

How do I start/stop my service?

Property owners/managers need to contact us to start or stop service. A form is required in order to start/stop service. 

I moved from a single-family home to a multi-family complex. What is different about garbage and recycling pick up?

The biggest difference you’ll notice is that you won’t have to push your cart to the curb! You’ll be sharing centrally-located bins with other residents. Click here for a pdf copy of our multi-family service guide.

What belongs in each of my collection carts/bins?

Garbage goes in the gray, recyclables in the blue, and organics (food/yard waste) in the green. Click here to download our multi-family service guide.
Recyclables CartOrganics CartGarbage Cart

I have questions regarding my last invoice. Is there someone who can help me?

It’s important to us that our customers understand their invoices and correct any mistakes as soon as possible. Please contact us with your questions.

How do I dispose of electronic waste, motor oil/filters, paint, fluorescent bulbs, pesticides, expired medications, and other hazardous items?

Hazardous items cannot go in a Livermore Sanitation cart or bin. Please visit our Household Hazardous & E-Waste Program information page for information on proper disposal.

I have more or larger items than will fit in our collection carts/bins. How can I arrange for an extra or special collection?

Please have your property manager or owner contact us to coordinate additional service.

What can I do about items that have been illegally dumped?

Report it! Use the online form on the “Contact Us” page.

I’m sick of all this junk mail! Is there a way to make it stop?

Visit www.stopjunkmail.org. To cut back on unsolicited catalogues, visit www.catalogchoice.org.

I’m about to move/just finished moving. Where can I get/ get rid of boxes?

Post reusable boxes on www.freecycle.org and/or try using www.freecardboardboxes.com.

I cleaned out my closet and found lots of good stuff I no longer wear. What should I do with it?

Passing your things back into circulation helps other people AND keeps your landfill from overflowing. You can contact:
www.satruck.org
www.EastBayGoodwill.org
www.freecycle.org
www.svdp-alameda.org
your favorite local consignment shop

I’m moving and have an entire pantry full of food I can’t use. I’d hate for it to go to waste- any suggestions?

Good for you. There’s too much need to throw away food. Visit the Alameda County Food Bank to pass on your bounty.

I’m looking for basic waste reduction and recycling information. Any good sites to visit?

Sure! Try these:
www.StopWaste.org
www.cityoflivermore.net/citygov/pw/public_works_divisions/swr/default.htm

I’m interested in teaching my child more about the environment. Any suggestions?

Review our Resource List for teachers and our Suggested Reading List

I’d like to reward companies that go out of their way to do the right thing. Is there a way to find local green businesses?

Yes! Visit www.greenbiz.ca.gov.

I’m about to move/just finished moving. Where can I get/ get rid of boxes?

Post reusable boxes on www.freecycle.org and/or try using www.freecardboardboxes.com.

I’m apartment hunting and I’d like to know which residential complexes offer recycling & organic services. Do you have a list?

Yes we do! Please refer to our Green List of multi-family residential complexes.

Still need help?

Contact us for assistance or visit our Publications & Resources.

Looking for general program information?

Taking on a home construction, demolition or landscaping project?

Need information about Alameda County’s Mandatory Recycling Ordinance?